Frequently asked questions
General questions
What are Floatrs insoles?
What are Floatrs insoles?
Floatrs insoles are ergonomically designed shoe inserts that provide all-day comfort and support. Made with high-quality memory foam and an ergonomic footbed, they help relieve pressure, absorb shock, and reduce foot pain and fatigue during everyday activities.
Are Floatrs insoles right for me?
Are Floatrs insoles right for me?
Floatrs insoles are designed for anyone seeking more comfort and support in everyday life. They’re ideal if you walk, stand, or stay active for long periods, or if you experience foot pain or fatigue. Suitable for daily use, Floatrs insoles help keep your feet comfortable and supported all day long.
Product related questions
What materials are Floatrs insoles made of?
What materials are Floatrs insoles made of?
Floatrs insoles are made from high-quality memory foam combined with an ergonomic footbed. This combination helps relieve pressure, absorb shock, and provide lasting support. The memory foam adapts to the shape of your foot for a comfortable, supportive fit throughout the day.
Do Floatrs Insoles fit all type of shoes?
Do Floatrs Insoles fit all type of shoes?
Floatrs insoles are designed to fit all types of shoes, including sneakers, casual shoes, and work shoes. They can be easily trimmed to ensure a perfect fit. For best results, we recommend removing the original insole before inserting Floatr insoles.
Do Floatrs insoles help with foot pain or fatigue?
Do Floatrs insoles help with foot pain or fatigue?
Yes. Floatrs insoles are designed to help relieve foot pain and reduce fatigue. They cushion sensitive areas, ease pressure points, and absorb impact with every step. The adaptive memory foam molds to your foot for a supportive, custom-like fit—ideal for heel pain, sore feet, and everyday discomfort. Walk, stand, and move comfortably again.
Are Floatrs insoles suitable for everyday use?
Are Floatrs insoles suitable for everyday use?
Walk, run, stand, or stay on the move all day — Floatr insoles are designed to keep up with you. One insole built for every moment, suitable for all everyday activities.
Shipping & Delivery
When will my order be processed?
When will my order be processed?
Orders placed before 10:00 PM are usually processed the same day.
How long does delivery take?
How long does delivery take?
Delivery typically takes 4–8 business days, depending on your location.
What if I'm not satisfied with the product?
What if I'm not satisfied with the product?
Try Floatrs for 30 days, completely risk-free. Not satisfied? Get your money back—no questions asked.
How can I return my order?
How can I return my order?
If you’re not satisfied with your purchase, you can return it within the return period. Simply contact us at support@floatrs.com, and we’ll help you with a return, exchange, or refund.
Orders & Payement
Which payment methods do you accept?
Which payment methods do you accept?
You can easily and securely pay with major payment methods, including credit cards, Apple Pay, Google Pay, Klarna, PayPal, and more.
Can I change or cancel my order?
Can I change or cancel my order?
As long as your order hasn’t been shipped yet, we can still modify or cancel it. Please contact us as soon as possible at support@floatrs.com.
Did my order go through succesfully?
Did my order go through succesfully?
After placing your order, you’ll receive a confirmation email. Didn’t receive it? Check your spam folder or contact us at support@floatrs.com.